| FAQ |
| Frequently Asked Questions: Q: What is your return policy? A: We are always happy to refund original payment only if an item is not as stated in the description. The item must be returned within 15 days from date of purchase in its original packaging. Q: Is the part shown, the same part I'll receive? A: In 95% of the time that is true. Occasionally we use a stock photo. But the part you will receive will be as good or better than the one in the photo. If you ever have a question, please contact us. Q: How much is the Shipping? A: Shipping cost whatever is the least costly! Q: Do you ship internationally? A: We only ship to the United States. Q: What if I need a part you don't show in inventory? A: Just email us. We have many parts not yet listed for sale. Q: What forms of payment do you accept? A: We accept Paypal, postal money orders, Visa, MasterCard, American Express and Discover. Q: I received the package, but it was damaged in transit and parts are missing or broken. What now? A: Because we take extra care in packaging, we are not responsible for losses or damage after the package has left our hands. If you requested insurance on your package, we will provide any documentation, you might need, to aid in the recovery of a loss or damaged item. Q: Shouldn't farm use of tractor parts be exempt from sales tax? A: The Texas Sales Tax Code allows for an exemption of sales tax on items grown for commercial use. A exempt tax form must be produced at the time of purchase. If you wish to claim this exemption, you may download a copy of this form here: www.window.state.tx.us/taxinfo/taxforms/01-3392.pdf |
| Shipping Information: Items are shipped within one business day if possible. Refunds are offered on items returned in original packaging within 15 days from date of purchase. We are not responsible for damage or loss during shipping. If you have any questions, please contact us before buying. |
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| DE FARMALL CUBS |
| DE FARMALL CUBS is not, under any circumstances, responsible for injuries, damages, or loss of any kind regarding the use, maintenance or application of our parts and/or advice. ~ Teresa & Don Eicher |