H  Y  G  E  I  A ®                             






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Monday 18th of November 2019


Monday 18th of November 2019 10:23:38 PM

Brief Bio

I received my Doctor of Medicine Degree from New York Medical College and my Masters Degree in Biomedical Informatics from Oregon Health and Science University (OHSU) with an area of concentration on Personal Health Records.1 I completed my Post Graduate Residency Training in Obstetrics and Gynecology and one year fellowship in Maternal and Fetal Medicine at the Yale School of Medicine and Yale New Haven Hospital. I am currently Professor of Obstetrics, Gynecology and Reproductive Science and Associate Dean for Quality and Patient Safety for Graduate Medical Education at the Icahn School of Medicine at Mount Sinai, and Chief Quality Officer and Ombuds at the Mount Sinai Health System in New York, New York. Prior to joining the faculty at Mount Sinai, I was in Clinical Practice in Obstetrics and Gynecology and Clinical Professor of Obstetrics, Gynecology and Reproductive Sciences at the Yale School of Medicine. I founded the Hygeia Foundation for Perinatal Loss and Bereavement 2 (now Hope After Loss) and am the author of numerous poems and essays documenting the human condition. I am also author of the book, Parenthood Lost, Healing the Pain After Miscarriage, Stillbirth and Infant Death. Currently, as Chief Quality Officer, I have oversight for Quality and Safety at Mount Sinai Beth Israel Medical Center, New York Eye and Ear Infirmary, the Mount Sinai Downtown Ambulatory Care and Surgery facility at Union Square and the The Blavatnik Family – Chelsea Medical Center. I joined the faculty and attending staff of the Mount Sinai Beth Israel Medical Center in 2012 where, as the medical director of the Labor and Delivery Unit, I implemented the hospital’s first full-time laborist program, which provided a structured, collaborative, patient-centric approach to improving the quality, safety, and patient experience on the labor floor. In 2017, I was appointed Chief Patient Safety Officer for Mount Sinai Beth Israel Medical Center and Associate Dean for Quality and Patient Safety in Graduate Medical Education. In this role, I led efforts at the Icahn School of Medicine at Mount Sinai (ISMMS) and the Health System to meet the goals of the Clinical Learning Environment Review Program developed by the Accreditation Council on Graduate Medical Education.

Significant areas of organizational interest and specialized training, which I have acquired, are in the domains of Just Culture, Adverse Event Disclosure, ‘Second Victim’ Counseling, Physician Communication Skills, Ombuds, Patient Experience and Healthcare Disparities. I also serve in the Ombuds Office for the Icahn School of Medicine at Mount Sinai and the Mount Sinai Health System, a resource for faculty and students in the Graduate Medical Education programs, providing an impartial and informal venue for promoting fair and equitable conflict resolutions for those who have identified problems in their workplace or studies.

With my collective interests in informatics, quality and safety metrics and information technology, I developed several quality improvement software programs, the most recent being an incident reporting program, optimized for both in-hospital and community / ambulatory organizations which encourages reporting of all events, incidents and adverse conditions to enhance a culture of safety and an organization’s path towards high reliability. This system is currently being used throughout the Mount Sinai Downtown campus.
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1 Master's Thesis: A PERSONAL PRENATAL HEALTH RECORD FOR A CULTURALLY DIVERSE URBAN COMMUNITY: A portable, secure and interactive electronic personal health record, designed specifically for pregnant women in underserved, urban communities.

2 The Hygeia Foundation for Perinatal Loss and Bereavement was a non-profit, tax-exempt organization whose mission was to comfort those who grieve the loss of a pregnancy or newborn child (from all causes; e.g. Miscarriage, Stillbirth, Genetic Disorders), to address disparities in access to healthcare services for medically and economically underserved families with respect, dignity and advocacy and to provide advocacy and resources for maternal and child health.

Full Curriculum Vitae